B&B Privacy Policy
At B&B, we’re committed to ensuring the privacy of anyone who interacts with our website. Any information that may be provided or collected can only be used in accordance with this policy.
B&B Studio may update this policy from time to time with any updates published on this page. Please check this page from time to time to ensure you are happy with any changes. This policy is effective from 19th September 2023.
What we collect
We may collect the following information:
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Your name
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Employer’s company name
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Contact information including email address Contact information including email address Contact information including email address Contact information including email address
What we do with the information
We require this information to understand your needs and provide you with a better service, including:
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Internal record keeping
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Improving our products and services.
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Sending periodical promotional emails about new services or other information which we think you may find interesting using the email address you have provided.
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Sending occasional emails for market research purposes.
Types of data we collect
Google Analytics
When someone visits bandb-studio.co.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns, for example how many people visit various parts of the site. This information does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html
As part of the registration process for our e-newsletter, we collect personal information as listed above. We use this information to occasionally share updates from B&B studio that we think you might find interesting. We don’t rent or trade email lists with other organisations and businesses. We use a third-party provider, Mail Chimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mail Chimp’s Terms. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing hello@bandb-studio.co.uk.
Eventbrite
We use Eventbrite to help manage events at B&B studio. We may on occasion communicate these events to our network via our social media channels. If you choose to register for an event you will be prompted to share you data on Eventbrite. For more information please see Eventbrite’s Terms.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies in use on our site
Type: Analytics
Cookie: Google Analytics Names: _ga
Purpose: Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. Duration: 2 years
Type: Analytics
Cookie: Google Analytics Names: _ga_*
Purpose: Google Analytics sets this cookie to store and count page views.
Duration: 2 years
Third Party Cookies
Like many other websites, third parties may also set cookies on our website. These third parties are responsible for the cookies they set on our site and we have no control over them. For further information on how their cookies policies work, please visit their websites.
General privacy statement
We are B&B Studio Ltd. We’re a company registered in England and Wales with company number 06724606, whose registered address is at 1st Floor, 22-24 Corsham Street, London, United Kingdom, N1 6DR. In this privacy notice, we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the Data Controller of the personal information we collect, hold and use about you, as explained in this notice.
You can get hold of us in any of the following ways:
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by phoning us on 020 7033 1944
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by emailing us at hello@bandb-studio.co.uk
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by writing to us at B&B Studio Ltd, 1st Floor,
22-24 Corsham Street, London, United Kingdom, N1 6DR
We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.
We do not have a data protection officer, but if you have any questions about this privacy notice or issues arising from it, please contact B&B studio directly using the details set out above. We may update this privacy notice from time to time. This version was last updated on September 19, 2023.
1. Key definitions
1.1. The key terms that we use throughout this privacy notice are defined below, for ease:
1.2. Data Controller: under UK data protection law, this is the organisation or person responsible for deciding how personal information is collected and stored and how it is used.
1.3. Data Processor: a Data Controller may appoint another organisation or person to carry out certain tasks in relation to the personal information on behalf of, and on the written instructions of, the Data Controller. (This might be the hosting of a site containing personal data, for example, or providing an email-marketing service that facilitates mass distribution of marketing material to a Data Controller’s customer base.)
1.4. Personal Information: in this privacy notice, we refer to your personal data as ‘personal information’. ‘Personal information’ means any information from which a living individual can be identified. It does not apply to information that has been anonymised.
1.5. Special Information: certain very sensitive personal information requires extra protection under data protection law. Sensitive data includes information relating to health, racial and ethnic origin, political opinions, religious and similar beliefs, trade union membership, sex life and sexual orientation and also includes genetic information and biometric information.
2. Details of personal information that we collect and hold about you
2.1. Set out below are the general categories and in each case the types of personal information that we collect, use and hold about you: General Category Types of Personal Data in that category
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Identity information: This is information relating to your identity such as your name (including any previous names and any titles that you use), gender, marital status and date of birth
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Contact information: This is information relating to your contact details such as email address, addresses, telephone numbers
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Survey information: This is information that we have collected from you or that you have provided to us in respect of surveys and feedback
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Marketing information: This is information relating to your marketing and communications preferences
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Website, Device and Technical Information: This is information about your use of our website and technical data which we collect (including your IP address, the type of browser you are using and the version, the operating system you are using, details about the time zone and location settings on the device and other information we receive about your device)
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Usage Information: This is information about how you use our website and services
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Aggregated Information: This is information such as statistical or demographic information for any purpose. Aggregated information may be acquired from your identity information but this is not considered personal information in law as this information does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Information to determine the percentage of users accessing a particular website feature. However, if we combine the Aggregated Information with your personal information so that it can directly or indirectly identify you, we treat the combined information as personal information which will be used in accordance with this privacy notice.
3. Details of special information that we collect and hold about you
3.1. Special information is explained in section 1 above. We do not collect or hold any special information about you.
3.2. We do not collect information from you relating to criminal convictions or offences.
4. Details of how and why we use personal information
4.1. We are only able to use your personal information for certain legal reasons set out in data protection law.
There are legal reasons under data protection law other than those listed below; but, in most cases, we will use your personal information for the following legal reasons:
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Contract Reason: this is in order to perform our obligations to you under a contract we have entered into with you;
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Legitimate Interests Reason: this is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests;
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Legal Obligation Reason: this is where we have to use your personal information in order to perform a legal obligation by which we are bound; and
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Consent Reason: this is where you have given us your consent to use your personal information for a specific reason or specific reasons.
4.2. So that we are able to provide you with marketing services & communications, we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the marketing services & communications to you.
4.3. It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this, then we may be prevented from supplying the marketing services & communications to you.
4.4. Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information – in which case, we will confirm that reason to you.
4.5. We have explained below the different purposes for which we use your personal information and, in each case, the legal reason(s) allowing us to use your personal information. Please also note the following:
a. if we use the Legitimate Interests Reason as the legal reason for which we can use your personal information, we have also explained what that legitimate interest is; and
b. for some of the purposes, we may have listed more than one legal reason on which we can use your personal information, because the legal
reason may be different in different circumstances. If you need confirmation of the specific legal reason that we are relying on to use your personal data for that purpose, please contact us using the contact details set out at the start of this privacy notice.
Purpose Legal Reason(s) for using the personal information:
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To enrol you as a customer: Contract Reason, Legitimate Interests Reason (in order to [offer you other goods, services and/or digital content which helps us to develop our business)
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To improve the goods, services, and/or digital content that we supply: Legitimate Interests Reason (in order to improve the goods, services, and/or digital content for future customers and to grow our business)
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To recommend and send communications to you about services, and/or digital content (newsletters) that you may be interested in. More details about marketing are set out in section 11 below: Legitimate Interests Reason (in order to grow our business), Consent Reason
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To understand how customers and visitors to our website use the website and interact with it via data analysis: Legitimate Interests Reason (to improve and grow our business, including our website, and to understand our customer’s needs, desires and requirements)
4.6. Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes. In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes. Because this is grouped together with other personal information and you are not identifiable from that combined data we are able to use this.
4.7. Under data protection laws, we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) we told you about. If we want to use your personal information for a different purpose that we do not think is compatible with the purpose(s) we told you about, then we will contact you to explain this and what legal reason is in place to allow us to do this.
5. Details of how we collect personal information and special information
5.1. We usually collect Identity Information, Contact Information, Survey Information, Marketing Information, directly from you when you fill out a form, survey or questionnaire, contact us by email, telephone, in writing or otherwise. This includes the personal information that you provide to us when you subscribe to our mailing list. 5.2. We may receive some of your personal information from third parties or publicly available sources. This includes: Website, Device and Technical Information from third parties such as analytics providers (like Google).
5.3. We may also receive Website, Device and Technical Information automatically from technologies such as cookies that are installed on our website. To find out more about these, see details contained within the Website Privacy Policy above.
6. Details about who personal Information may be shared with
6.1. We do not sell or trade any of the personal information that you have provided to us.
7. Details about transfers to countries outside of the EEA
7.1. We do not transfer your personal information outside of the EEA.
8. Details about how long we will hold your personal information
8.1. We will only hold your personal data for as long as is necessary. How long is necessary will depend upon the purposes for which we collected the personal information (see section 4 above) and whether we are under any legal obligation to keep the personal information (such as in relation to accounting or auditing records or for tax reasons). We may also need to keep personal information in case of any legal claims , including in relation to any guarantees or warranties that we have provided with the services digital content.
8.2. You can contact us (using the details at the beginning of this notice) to request a copy of our retention policy, which sets out how long different types of personal data will be kept for.
9. Your rights under data protection law
9.1. Under data protection laws, you have certain rights in relation to your personal information, as follows:
Right to request access: (this is often called ‘subject access’). This is the right to obtain from us a copy of the personal information that we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.
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Right to correction: this is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.
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Right to erasure: (this is often called the ‘right to be forgotten’).This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all of your personal information.
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Right to restrict processing: this right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.
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Right to data portability: this right allows you to request us to transfer your personal information to someone else.
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Right to object: you have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation that means that you want to object to us processing your personal information. In certain circumstances, you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).
9.2. In addition to the rights set out in section 9.1, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent. Further details about this are set out in section 4.5.
9.3. If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you do make a request, then please note: we may need certain information from you so that we can verify your identity; we do not charge a fee for exercising your rights unless your request is unfounded or excessive; and if your request is unfounded or excessive, then we may refuse to deal with your request.
10. Marketing
10.1. You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.
10.2. However, we will give you the opportunity to manage how or if we market to you. In any email that we send to you, we provide a link to either unsubscribe or opt out, or to change your marketing preferences. To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes, you can always contact us on the details set out at the beginning of this notice.
10.3. If you do request that we stop marketing to you, this will not prevent us from sending communications to you that are not to do with marketing (for example in relation to services that you have purchased from us).
10.4. We do not pass your personal information on to any third parties for marketing purposes.
11. Complaints
11.1. If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.
12. Third-party websites